To complete your order:

These instructions can be accessed at anytime on the Top Menu by selecting: My Cart> My Orders FAQ

For Ticket Purchases and Download Products: 
To download your e-ticket or digital media files click the [My Orders] link:
My Orders
Select the [My Downloads] link on the Account History Page.
Select the Download Button next to the file you want to Download.
Save the file to your computer.

To resume an interrupted download: Login and go to the top menu and select:  My Account > My Orders
The file will be available for (7) days.
Additional Information for Ticket Purchases:

Print one (1) copy of the e-ticket PDF download file (additional copies of the e-ticket PDF file are not required for multiple ticket purchases). Print (1) copy of the order receipt that was emailed to you after the transaction was completed.  If you are unable to locate this file check your spam folder.  Bring both documents and your photo ID to the theater box office on the night of your performance. The Box Office opens 30 minutes prior to curtain.  Please arrive at least 15 minutes prior to the shows start time.  There is no late seating permitted.  All sales are final.  No refunds or exchanges.

For Season Pass and Subscription Tickets: 
If you have purchased a Season
Pass or a Two Show Subscription you will be emailed a coupon code 30 days before the opening performance for each individual show.  The coupon code is unique and specific to that show only.  Upon receipt of the coupon code return to and order tickets for the performance on the date you wish to attend.  Enter the coupon code inside the shopping cart and the price will be discounted to $0.00.  Complete the check out process to finalize your reservation.  No credit card is required to complete this transaction. Follow the instructions (For Ticket Purchases) above to redeem your tickets at the theater box office on the night of your selected performance.
For Merchandise Orders:

To view your orders click the [My Orders] link: My Orders
Select the [Order Details] link on the following Account History Page.

All Merchandise orders will be shipped within two (2) business days of completed transaction.